Refund Policy

Last updated: October 8, 2026

Our promise: if you don't love your song, we'll rewrite it for free. If it's still not right, we'll refund you in full.

Singfully ("Singfully", "we", "us") is an online service operated from Israel. You can reach us at support@singfully.com.

1. Free rewrites

Every song includes unlimited rewrites. If something isn't right, such as a name, a detail, the tone or the rhythm, use the rewrite option on the site or email us and we will fix it at no extra cost.

2. Full refund within 14 days

If you are not satisfied with your song, email support@singfully.com within 14 days of purchase with your order email address, and we will refund the full amount you paid. You do not need to give a detailed reason.

3. How refunds are paid

Refunds go back to the original payment method. We process approved refunds within 5 business days. Depending on your bank or card issuer, it can take a further 5 to 10 business days for the money to appear in your account.

4. Duplicate or incorrect charges

If you were charged twice or charged the wrong amount, email us and we will correct it right away, regardless of the 14-day window.

5. Misuse

We may decline repeated refund requests from the same person where the service has clearly been delivered and used, or where we see signs of fraud.

6. Your legal rights

This policy is in addition to, and does not limit, any rights you have under consumer protection laws that apply to you.

7. Contact

Email support@singfully.com. We reply within one business day.